FAQ
Find answers to your most frequently asked questions.
FREQUENTLY ASKED QUESTIONS
Orders
How to place an order?
- Visit our website.
- Add items to your cart.
- Follow the secure payment steps to complete your order.
What are the shipping fees and delivery times?
At purelitho.com, delivery is free with no minimum purchase, so you can order with peace of mind.
Expect delivery within 5 to 7 business days from the shipment of your order.
Can I modify my order after placing it?
Yes, you can modify your order on the same day of purchase, until midnight.
What is your return policy?
You can return a product in its original condition up to 30 days after receiving it. Check our "Return Policy" page for details on return conditions, refunds, and exchanges.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link. You can also visit the "Track your order" page to monitor your order status.
FREQUENTLY ASKED QUESTIONS
Our products PureLitho.com
What are orgonites and what are they used for?
Orgonites are objects made of resin, metals, and natural crystals, designed to capture, transform, and rebalance surrounding energies. They promote harmony, protect against electromagnetic waves, and enhance overall well-being.
Do your jewelry pieces have real energetic effects?
Yes. All our jewelry is created or selected with natural stones known for their virtues in lithotherapy. Each stone has a unique vibration that can support your emotions, strengthen your grounding, or stimulate certain energies according to your needs.
How to choose the stone or orgonite that suits me?
Trust your intuition! A stone often attracts because it meets an unconscious need. You can also consult our detailed descriptions, which will guide you based on the benefits you seek (protection, soothing, love, confidence, etc.).
Are your products handmade?
A large part of our creations are handcrafted with care, in a conscious and respectful approach to the energy of stones. Each piece is unique and may show slight natural variations.
Should stones be purified or recharged?
Yes, it is advisable to regularly purify your stones (with water, sage smoke, or salt depending on the nature of the stone), then recharge them in sunlight, moonlight, or on an amethyst or quartz geode.
Where are your products made?
We work with local and international artisans, selecting partners who respect the principles of quality, ethics, and authenticity of stones.
How can I receive promotions and special offers?
To not miss out on our promotions and special offers, sign up for our newsletter on our website. You will receive the latest news and best offers directly in your inbox!
Do you have other questions?
Our team is at your disposal, contact us on our "contact" page.